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‘I had no other choice but to go to A.I’: The free ‘therapy’ filling the gaps in America’s broken healthcare system

‘I had no other choice but to go to A.I’: The free ‘therapy’ filling the gaps in America’s broken healthcare system
What is it like to get your mental health treatment from an unlicensed chatbot? Users tell Io Dodds how A.I. helped them through difficult times — but also how it can go catastrophically wrong

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