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Shopper out of pocket after he was sent a £6 moisturiser instead of a £550 iPhone he ordered from John Lewis...but retailer claims it's nothing to do with them

Shopper out of pocket after he was sent a £6 moisturiser instead of a £550 iPhone he ordered from John Lewis...but retailer claims it's nothing to do with them

Gerard Taylor, 59, who lives close to Bristol, said he was left feeling 'powerless' after buying a new iPhone 16e from John Lewis - only to receive a £6 bottle of Olay beauty fluid.

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