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The GP practices with the most unhelpful receptionists in England named and shamed. Every surgery in the country ranked - so find out how yours fares

The GP practices with the most unhelpful receptionists in England named and shamed. Every surgery in the country ranked - so find out how yours fares

Eight different factors are measured, including how helpful its receptionists are and whether it's easy to book an appointment over the phone. All the scores are judged by patients themselves.

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