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Will AI mean the end of call centres?

Some commentators predict artificial intelligence is about to replace most customer support jobs.

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BBC Presenter Roasts Chris Philp Over 'Opportunistic' Knife Law Demand

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Trump Weighs In On Andrew Mountbatten-Windsor's Fall From Grace

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19 Celebrities Who Went All Out With Their Halloween Costumes This Year

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Exclusive: Union Boss Slams Reform's Richard Tice Over Plan To Slash Pensions

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Major incident declared and days of disruption likely after train derails in Cumbria

Major incident declared and days of disruption likely after train derails in Cumbria

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Anthony Williams charged with 10 counts of attempted murder after Huntington train stabbings

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Tourists return to Hoi An after devastating floods leave 35 dead

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Hong Kong court rejects Tiananmen vigil organizer's bid to quash indictment

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Russian premier Mikhail Mishustin begins ‘very important’ China visit

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Abu Dhabi hosts oil summit as OPEC+ halts production hikes planned for first quarter of 2026

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Premium Bonds prize checker: When is November’s NS&I draw and how can I check if I’ve won?

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Business news live - Banks bet on interest rate cut this week and UK household bills rise 8% in a year

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Ryanair’s profits soar after airfare hikes and early Boeing deliveries

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Cumbria train derailment latest: ‘Major incident’ declared as Avanti warns travel chaos could last days

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November 2025 payment dates for benefits and pensions plus cost of living support

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M&C Saatchi rejects £50m approach for performance division from Brave Bison

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Tens of thousands of people evacuate to safety as typhoon approaches eastern Philippines

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Innis & Gunn to open rare bottle of Arctic beer after 150 years to revive recipe

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Huntingdon stabbing train driver speaks for first time after 'heroically' saving lives

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Cumbria train derailment causes travel chaos as 'major incident' is declared

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Annual theme competition at latest meeting of Motherwell Photographic Society

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Donald Trump issues statement on Andrew as he is stripped of every royal title

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Scotrail trains through Glasgow and Edinburgh cancelled sparking rail chaos

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Major motorway closed after crash as lorry bursts into flames

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Toolbox Killers tortured, raped and killed teen girls in horrifically brutal ways

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White House Farm killer Jeremy Bamber's guilt laid bare in tiny gesture almost everyone missed

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Paramedics sent to train derailment in Cumbria as rail services affected

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Fare hikes help Ryanair profits climb 42%

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Deadly jellyfish found on popular beach as Brits told 'be vigilant'

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Toolbox Killers' sick torture and rape of teenage girls before brutal murders

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Subtle clue gave away Jeremy Bamber's guilt over White House Farm murders

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Train stabbing sparks 'airport security' call as transport chief gives update

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Woman fined £300 for donating her late husband's clothes to charity

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Cumbria train derailment LIVE: Travel chaos as emergency services rush to scene

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Woman 'hits the jackpot' with incredible yellow-sticker haul from Sainsbury's

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Afghanistan earthquake: At least 20 die and 300 more injured as devastating tremor hits

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MIKEY SMITH: 10 unhinged Donald Trump moments as he says he 'feels badly' about Andrew Windsor

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M1 traffic LIVE: Chaos as motorway shut in both directions after lorry crash

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Major incident is declared after train derails in Cumbria

Major incident is declared after train derails in Cumbria

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Trump says he 'feels badly' for royal family after Andrew was stripped of Prince title over Epstein links

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6.3-magnitude earthquake hits Afghanistan killing at least 20 and injuring hundreds

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