AWS outage knocks out major online services, including Snapchat, Perplexity, Alexa, and more

AWS provides cloud infrastructure underpinning many online services.Kabir Jhangiani/NurPhoto via Getty ImagesA major Amazon Web Services outage appears to have brought down many online services, including Snapchat and Perplexity.An AWS status page reports that more than 70 of its services and features are affected by the outage.Other online services that use AWS infrastructure, including Zoom, Strava, and Alexa, also appear to be affected.A major Amazon Web Services outage appears to have brought down many online services, including Snapchat, Signal, and Perplexity.A status page for Amazon's cloud unit showed more than 70 of its services were affected Monday morning. At 6:03 am ET, the company said that it was seeing "recovery across most of the affected AWS Services."Many other online services that use AWS' cloud infrastructure, including Zoom, Strava, and Amazon's Alexa assistant, appeared to be experiencing outages Monday morning, according to Downdetector, a site that tracks online outages.DownDetector shows users reporting issues on popular online services.DowndetectorAmong other services showing issues on Downdetector on Monday are financial service providers Venmo and Robinhood; airlines including United and Delta; and telecoms giants AT&T, Verizon, and T Mobile. User reports also indicate problems with workplace tools, including Slack, Microsoft Teams, and Asana.Aravind Srinivas, the CEO of AI startup Perplexity, confirmed in an X post that its service is down. "The root cause is an AWS issue," he said. "We're working on resolving it."Amazon did not immediately respond to Business a request for comment from Business Insider.On Monday morning, AWS's status page showed that DynamoDB, its database service underpinning many online applications, was "degraded." The status has since been updated to "impacted."The company first reported that it was "investigating increased error rates and latencies for multiple AWS services" at its data centers located on the US East Coast.At 5:27 a.m. ET, AWS said in an update that it's "seeing significant signs of recovery."This is a developing story. Check back for updates.Read the original article on Business Insider

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