Booking.com ignored me after my bedbug nightmare

I arrived at a Safestay hostel in London at midnight to find my bed infested, but the platform hasn’t replied to my complaintI used Booking.com to book a bed at Safestay Holland Park hostel on a work trip to London this month. Arriving at midnight, I discovered bedbugs crawling on the mattress, pillow and walls. Staff moved me to another building, which was also infested. I spent the night awake at reception.Exhaustion forced me to take a dawn train home, costing a new ticket and my freelance fee as I was unable to work. I also had to buy new clothes and do multiple wash cycles to avoid bringing the infestation back with me. Continue reading...

Comments

Business News

Full list of Hobbycraft closures as retailer confirms more shops to go

Evening Standard

Comments

Similar News

Thousands of hotels in Europe to sue Booking.com over ‘abusive’ practices

Business News

Full list of Hobbycraft closures as retailer confirms more shops to go

Families’ back to school purchases ‘could end up in lost property within weeks’

Poundland to close 49 stores this month - full list revealed

Lloyds customers can deposit cash using app while popping to the shop

PageGroup profits dive as recruiter cuts more jobs

Entain cashes in on online betting surge as Club World Cup reels in players

The Fall Of Kabul And The Four Years Of Taliban Regime

Therapists Leverage AI For Mental Health By Delving Into Virtual Digital Twins Of Their Clients And Patients Minds

'My husband is freelance and in hospital - how can I make sure we don't lose our home?'

Frankie Bridge’s waterproof games were a ‘game changer’ for taking on holiday with kids

'My skin has never looked better' - beauty fans wowed by £10 Boots 'hydra' gel

Warning for Santander customers from Monday ahead of major change

Next is selling beauty box with £90 worth of makeup, skincare and more for £20

Thousands of people withdrawing cash urged to claim refund worth average £3,800

Ikea to open new city centre store this week where iconic retailer used to be

Non-UK citizens own one-fifth of new buy-to-let companies

M&S Bank's digital push punishes elderly, say campaigners

Chip titans pay billions to resume China sales after tariff deal

Sir Martin Sorrell's troubled ad group S4 Capital in merger talks with rival MSQ

Hedge fund raider must be opposed by Third Point investors, says ALEX BRUMMER

Housebuilder Bellway goes on land buying spree - but says councils too slow to give planning permission

Mark Cuban is lauding Trump for how the POTUS has handled China and Nvidia

Why the hype around cannabis drinks fizzled out

OpenAI and SpaceX are making it big without an IPO. That's bad news for young investors.

The arduous system for getting aid into Gaza

UK unemployment remains at four-year-high as job vacancies shrink

FTSE 100 Live 12 August: Jobless rate at 4-year high, Entain lifts guidance

Your Complete Guide To The 2025 FIBA Men’s AfroBasket

Venice Immersive 2025: A Community, An Island, And The Year’s Must-See XR

Late Bob Uecker Would Cherish This Relentless Milwaukee Brewers’ Team

Singapore Paints Billionaire Goh Cheng Liang Dies At 98

UFC 319 Main Event Odds, Picks And Predictions: Du Plessis Vs. Chimaev

Taylor Swift Announces 12th Album ‘The Life Of A Showgirl’—Set To Appear On Travis Kelce’s Podcast

US and China extend tariffs deadline again

Wage rises slow as retail and hospitality jobs continue to fall

New JLR chief dismisses criticism of Jaguar's new image

Why you might need to save £50,000 to be comfortable - are YOU saving enough for your age?

Keke Palmer says moms shouldn't feel guilty for working 'in this economy'

RIP, AOL dial-up: Take a walk down memory lane to 5 other now-defunct tech icons that defined millennials' youths

UK unemployment remains at four-year-high as job vacancies shrink

South Korean President Lee will travel to Washington for Aug. 25 meeting with Trump

Dodgers star Shohei Ohtani and agent accused of sabotaging $240M Hawaii real estate project

Asian shares advance on relief that Trump is delaying higher China tariffs

Cambodian migrant workers face an uncertain future as Thai border conflict drives them home

Australia's central bank cuts interest rate for third time this year to 3.6%

Bolivia's election may spell the end of its long-ruling left. Here's what to know

How Lyricist Lounge Grew From A Communal Non-Profit To A Six-Figure TV Show And Hip-Hop Pantheon

Italy Hopes Growing Chinese Passion For Winter Sports Leads To Olympic Business Gold

Futuristic tech to revolutionise your sleep– from an AI bed to anti-snore pillow

The £120k Vauxhall: Rare 1990s British performance car predicted to sell for a stellar sum

Food bank support service at risk of closure

Taylor Swift announces new album 'The Life of a Showgirl' &mdash; here's everything we know

Google DeepMind CEO says one flaw is holding AI back from reaching full AGI

A $2,500 interceptor drone built to destroy Iranian Shaheds was recorded flying at the speed of a bullet train

School uniform cost 'extortionate' say parents

Monday, August 11. Russia’s War On Ukraine: News And Information From Ukraine

‘Goblin’ K-Drama Finale Leads Into ‘W, Dos Mundos’ Premiere On UNIMÁS

Philippines’ Ayala Corp. To Sell Minority Stake In AC Health To Temasek’s ABC Impact

What Time Does ‘Alien Earth’ Begin Streaming This Week? How To Watch

63p-a-day supplement for menopausal women that aids with 'brain fog, joint aches'

Taylor Swift announces new album 'The Life of a Showgirl' — here's everything we know