EE was unapologetic after I tried to stop a sim swap fraud

More than my money was stolen after activation went ahead, despite a suspected deception being reported 24 hours earlierEE texted to say they had processed my sim activation request, and the new sim would be active in 24 hours. I was told to contact them if I hadn’t requested this. I hadn’t, so I did so immediately. Twenty-four hours later, my mobile stopped working and money was withdrawn from my bank account.With their alien sim, the fraudster infiltrated my handset and stole details for every account I had. Passwords and logins had been changed for my finance, retail and some social media accounts. Worst of all, two longstanding email accounts are forever irretrievable as the hacker set up their own two-factor authentication, allowing them to halt any password alteration requests, and change my lifelong mobile number. Continue reading...

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3 days in the office is the sweet spot — any more and staff start disengaging from work, PwC HR boss says