trump strike jobs major heres tax business tube john people

How to get out of a customer service 'doom loop'

BBC Breakfast Business Presenter Emma Vardy has these tips for how to get complaints heard - and dealt with - when you're dealing with customer services.

Comments

Business News

London Underground seeks union talks in bid to resolve pay dispute

Evening Standard

London Underground seeks union talks in bid to resolve pay dispute

about 2 hours ago

Stocks up and dollar down as data seals US rate cut

Evening Standard

Stocks up and dollar down as data seals US rate cut

about 2 hours ago

Potential contactless card changes could give abusers green light, charity fears

Evening Standard

Potential contactless card changes could give abusers green light, charity fears

about 2 hours ago

London Underground seeks union talks in bid to resolve pay dispute

London Underground seeks union talks in bid to resolve pay dispute

about 2 hours ago

Stocks up and dollar down as data seals US rate cut

Stocks up and dollar down as data seals US rate cut

about 2 hours ago

IMF revamps climate, gender units after Bessent bashed lender over ‘mission creep’

IMF revamps climate, gender units after Bessent bashed lender over ‘mission creep’

about 2 hours ago

Ray Dalio pushes gold as shield as US markets risk ‘heart attack’

Ray Dalio pushes gold as shield as US markets risk ‘heart attack’

about 2 hours ago

French lawmaker wants criminal probe of TikTok for ‘endangering the lives’ of children

French lawmaker wants criminal probe of TikTok for ‘endangering the lives’ of children

about 2 hours ago

Potential contactless card changes could give abusers green light, charity fears

Potential contactless card changes could give abusers green light, charity fears

about 3 hours ago

Epstein Asked Ghislaine Maxwell To ‘Remove Trump’ From List Of Associates, New Emails Reportedly Reveal

Epstein Asked Ghislaine Maxwell To ‘Remove Trump’ From List Of Associates, New Emails Reportedly Reveal

about 3 hours ago

FPL Points For Defensive Contributions Rewards These Dogged Defenders

FPL Points For Defensive Contributions Rewards These Dogged Defenders

about 3 hours ago

Comedy Central Pulls ‘South Park’ Season 27 Charlie Kirk Episode

Comedy Central Pulls ‘South Park’ Season 27 Charlie Kirk Episode

about 3 hours ago

BTS Scores A Massive Win On YouTube With One Of The Band’s Biggest Hits

BTS Scores A Massive Win On YouTube With One Of The Band’s Biggest Hits

about 3 hours ago

How An Immigrant From Kharkiv Built A Top Northwestern Mutual Team Serving Both Russians And Ukrainians

How An Immigrant From Kharkiv Built A Top Northwestern Mutual Team Serving Both Russians And Ukrainians

about 3 hours ago

London Underground seeks union talks in bid to resolve pay dispute

Evening Standard

London Underground seeks union talks in bid to resolve pay dispute

about 4 hours ago

Number of ‘Neets’ a societal and economic disaster, warns David Blunkett

Evening Standard

Number of ‘Neets’ a societal and economic disaster, warns David Blunkett

about 4 hours ago

More commuters cycling to work because of Tube strike, new figures suggest

Evening Standard

More commuters cycling to work because of Tube strike, new figures suggest

about 4 hours ago

Rick Stein’s restaurant firm among those to miss gender pay reporting deadline

Rick Stein’s restaurant firm among those to miss gender pay reporting deadline

about 4 hours ago

London Underground seeks union talks in bid to resolve pay dispute

London Underground seeks union talks in bid to resolve pay dispute

about 4 hours ago

Number of ‘Neets’ a societal and economic disaster, warns David Blunkett

Number of ‘Neets’ a societal and economic disaster, warns David Blunkett

about 4 hours ago

Inside A24: the Indie Studio Redefining Hollywood With Films, Merch and More

Inside A24: the Indie Studio Redefining Hollywood With Films, Merch and More

about 4 hours ago

US inflation rose last month as gas, food costs jumped

US inflation rose last month as gas, food costs jumped

about 4 hours ago

Bluesky warns users not to celebrate assassination of Charlie Kirk after dozens of horrific messages posted

Bluesky warns users not to celebrate assassination of Charlie Kirk after dozens of horrific messages posted

about 4 hours ago

The Weeknd’s Decade-Old Tune Finally Becomes A Bestseller

The Weeknd’s Decade-Old Tune Finally Becomes A Bestseller

about 4 hours ago

This Trade Would Help The Sacramento Kings Roster Make Way More Sense

This Trade Would Help The Sacramento Kings Roster Make Way More Sense

about 4 hours ago

Ukraine’s Energy Strategy Shows How Democracy Can Outlast War

Ukraine’s Energy Strategy Shows How Democracy Can Outlast War

about 4 hours ago

Inflation Jumped Again In August As Interest Rate Meeting Looms

Inflation Jumped Again In August As Interest Rate Meeting Looms

about 4 hours ago

Bye-Bye Summer. Daylight Saving Time Is Ending Earlier In 2025. Here’s The “Fall Back” Date.

Bye-Bye Summer. Daylight Saving Time Is Ending Earlier In 2025. Here’s The “Fall Back” Date.

about 4 hours ago

Charlie Kirk Shooting: Ammunition Found Engraved With Transgender, Antifascist Ideology, Report Says (Live Updates)

Charlie Kirk Shooting: Ammunition Found Engraved With Transgender, Antifascist Ideology, Report Says (Live Updates)

about 4 hours ago

Sabrina Carpenter’s New Single Misses No. 1 By One Space

Sabrina Carpenter’s New Single Misses No. 1 By One Space

about 4 hours ago

Gun Stocks Surged After Charlie Kirk's Killing: Here's Why

Gun Stocks Surged After Charlie Kirk's Killing: Here's Why

about 4 hours ago

Kraft Heinz’s Billion-Dollar MAHA Opportunity

Kraft Heinz’s Billion-Dollar MAHA Opportunity

about 4 hours ago

Amy Lee Doubles Her No. 1s As Her High-Profile Collaboration Debuts

about 4 hours ago

Nine Inch Nails Blocked From A First No. 1 By One Of The Biggest Rock Bands Ever

Nine Inch Nails Blocked From A First No. 1 By One Of The Biggest Rock Bands Ever

about 4 hours ago

Post Malone Returns To Hip-Hop After Hitting Big In Country Music

Post Malone Returns To Hip-Hop After Hitting Big In Country Music

about 4 hours ago

Murdoch Fox Succession Plan Highlights History Of Media Families

Murdoch Fox Succession Plan Highlights History Of Media Families

about 4 hours ago

The Eagles Reach A Historic Milestone With The Biggest Album In U.S. History

The Eagles Reach A Historic Milestone With The Biggest Album In U.S. History

about 4 hours ago

Doctor Khumalo Shares Insights On Bafana Bafana And The Nation’s Football Renaissance

Doctor Khumalo Shares Insights On Bafana Bafana And The Nation’s Football Renaissance

about 4 hours ago

NASCAR’s Ryan Blaney Launches New Whiskey Brand

about 4 hours ago

Demon Slayer: Infinity Castle’s Rotten Tomatoes Audience Score Is Wild

Demon Slayer: Infinity Castle’s Rotten Tomatoes Audience Score Is Wild

about 4 hours ago

There’s More ‘Wednesday’ Coming Than Just Season 3 With New Spin-Off

There’s More ‘Wednesday’ Coming Than Just Season 3 With New Spin-Off

about 4 hours ago

The Biggest ‘KPop Demon Hunters’ Song Finally Becomes A Top 10 Radio Smash

The Biggest ‘KPop Demon Hunters’ Song Finally Becomes A Top 10 Radio Smash

about 4 hours ago

London's high costs cannot be allowed to harm its appeal to global investors

Evening Standard

London's high costs cannot be allowed to harm its appeal to global investors

about 5 hours ago

Raise the £450k LISA limit to give London's first time buyers a helping hand

Evening Standard

Raise the £450k LISA limit to give London's first time buyers a helping hand

about 5 hours ago

Rick Stein’s restaurant firm among those to miss gender pay reporting deadline

Evening Standard

Rick Stein’s restaurant firm among those to miss gender pay reporting deadline

about 5 hours ago

Want to scale faster? It might be time to find a mentor

Evening Standard

Want to scale faster? It might be time to find a mentor

about 5 hours ago

Rick Stein’s restaurant firm among those to miss gender pay reporting deadline

Rick Stein’s restaurant firm among those to miss gender pay reporting deadline

about 5 hours ago

European Central Bank leaves rates unchanged as economy weathers Trump's tariffs

European Central Bank leaves rates unchanged as economy weathers Trump's tariffs

about 6 hours ago

Applications for jobless benefits jump to 263,000 last week, most in nearly 4 years

Applications for jobless benefits jump to 263,000 last week, most in nearly 4 years

about 6 hours ago

South Korean workers detained in immigration raid headed to Atlanta for flight home

South Korean workers detained in immigration raid headed to Atlanta for flight home

about 6 hours ago

US inflation heats up in August, slightly ahead of month-earlier pace

US inflation heats up in August, slightly ahead of month-earlier pace

about 6 hours ago

Comedy Central pulls ‘South Park’ episode mocking Charlie Kirk after assassination

Comedy Central pulls ‘South Park’ episode mocking Charlie Kirk after assassination

about 6 hours ago

‘The Rings Of Power’ Teases A Powerful Season 3 Weapon In New Video

‘The Rings Of Power’ Teases A Powerful Season 3 Weapon In New Video

about 6 hours ago

3 KPop Demon Hunters Tours That Are More Than Photo Ops

3 KPop Demon Hunters Tours That Are More Than Photo Ops

about 6 hours ago

Manhunt For Charlie Kirk’s Shooter Continues Into Second Day (Live Updates)

Manhunt For Charlie Kirk’s Shooter Continues Into Second Day (Live Updates)

about 6 hours ago

The Monsters In Yeon Sang-Ho’s Film ‘The Ugly’ Are All Humans

The Monsters In Yeon Sang-Ho’s Film ‘The Ugly’ Are All Humans

about 6 hours ago

AC/DC Stopped From Returning To No. 1 By Three Powerhouse Women

AC/DC Stopped From Returning To No. 1 By Three Powerhouse Women

about 6 hours ago

Ralph Lauren Kicks Off New York Fashion Week

Ralph Lauren Kicks Off New York Fashion Week

about 6 hours ago

Taylor Swift’s Album Of The Year Winner Reaches A Momentous Milestone

Taylor Swift’s Album Of The Year Winner Reaches A Momentous Milestone

about 6 hours ago

Robert Griffin III On What Impresses Him Most About Minnesota Vikings QB J.J. McCarthy: ‘Leadership’

Robert Griffin III On What Impresses Him Most About Minnesota Vikings QB J.J. McCarthy: ‘Leadership’

about 6 hours ago