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I slipped on the bathroom floor of my hotel while on holiday in France and was badly injured. Can I demand a refund or compensation? DEAN DUNHAM has the answer

I slipped on the bathroom floor of my hotel while on holiday in France and was badly injured. Can I demand a refund or compensation? DEAN DUNHAM has the answer

I'm not surprised I slipped - the bathroom had no grab rails, the floor tiles had no grip and there was no shower tray so the water covered the bathroom floor. What are my rights?

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