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Metro Bank’s credit file markers are adding to the pain of our son’s death

Bank refuses to remove late payment markers after we were twice late repaying our mortgage in last months of his lifeOur 19-year-old son died in July after a long illness. The last years of his life were very difficult as we tried to support him while keeping life as normal as possible for our other children.Amid the stress, we were late with two repayments on our mortgage with Metro Bank in February and March. Since April we have been fully up to date. Continue reading...

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