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State pension top-ups vanish 'in the ether': DWP and HMRC boost staff to deal with backlog

State pension top-ups vanish 'in the ether': DWP and HMRC boost staff to deal with backlog
Garry Wakefield, 67, pictured left, saw £7,400 paid in March go missing. David Kirkwood, right, turned 66 while a £3,200 top-up made in November was unaccounted for.

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