UK taskforce calls for disability training for all airline and airport staff

Report led by former Paralympian Tanni Grey-Thompson warns of ‘sometimes catastrophic’ treatment of passengersAirline and airport staff should have mandatory training in disability and accessibility awareness, a government taskforce has urged, to ease the stress, confusion and harm experienced by the growing numbers of passengers requiring assistance to travel.A report from the group, led by the crossbench peer and former Paralympian Tanni Grey-Thompson, said the experience of flying for disabled people “can be ad hoc, inconsistent and sometimes catastrophic”. Continue reading...

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