What to do if your TfL Oyster or Zip card is lost or stolen

From how to cancel it and the effect on the balance, there are steps you should consider takingOyster cards revolutionised travel across London, making it easier and faster to get across the capital, and despite the uptick in journeys now made with contactless payments, they are still used by many to get around. They are easy to misplace, however. If yours is lost, damaged or stolen, here are some tips to get you back on track.Check whether your card is registered to a Transport for London (TfL) account. If you lose an unregistered card, you can’t get a refund or replacement, and will lose any pay-as-you-go credit.For a registered card, sign in to your TfL account and report it missing, stolen or faulty. You can also report a lost, stolen or damaged Oyster photocard, including the five to 10, 11-15 or 16+ zip cards, 18+ student, apprentice, 60+ and veterans Oyster photocard, by logging in to your web account. This will cancel the cards.Order a replacement card online or buy one at an Oyster Ticket Stop, which you can find in many newsagents or corner shops around London. It costs £7 for a new Oystercard and £11 to replace a photocard, plus postage. Your pay-as-you-go balance will transfer to your new card as long as you’re registered, as will a travelcard or bus and tram pass if you have at least five days travel remaining. If the card is for someone under 18, a parent or guardian must apply on their behalf.Create an account if you haven’t already and connect it to your Oyster card. You’ll already have an account if you buy a Zip card, 18+ student, apprentice, 60+ or veterans Oyster photocards.Transfer your account to your new card by confirming a security question and answer on your TfL account, or providing details of a journey you made with the Oyster card in the last eight weeks. You can do this by selecting “add new Oyster card” and entering the card number, or under the “transfer my products to another Oyster card” on your TfL account after you’ve reported it missing. If the card is for someone under 18, a parent or guardian will have to do this for them.If you get discounted travel, such as with a railcard, you will need to have the discount added to your replacement card. You can do this by asking a member of staff at a station to connect them, so will need your railcard handy.Keep your Oyster card in a secure place, ideally not with other cards, so if you lose one, you don’t lose them all. Continue reading...

Comments

Business News

UK facing ‘very significant’ volume of cyber attacks, security minister warns

Evening Standard

Comments

Business News

UK facing ‘very significant’ volume of cyber attacks, security minister warns

Marks & Spencer advert with ‘unhealthily thin’ model banned

M&S ad banned for featuring ‘unhealthily thin’ model

Turkey and Britain sign preliminary deal for Eurofighter Typhoon jets

Teens say they are turning to AI for advice, friendship and 'to get out of thinking'

Trump says a China trip is 'not too distant' as trade tensions ease

Two former traders have rate rigging convictions quashed at Supreme Court

Evri cashes in on second-hand boom with record number of deliveries

Plans for flexible energy tariffs to help households cut electricity bills

Evri cashes in on second-hand boom with record number of deliveries

This L.A. company builds venues for the world's biggest pop stars, sports teams and sumo wrestlers

Substation fire that shut Heathrow Airport to cost it ‘tens of millions’

Heathrow CEO insists the 'right people' took key decisions in fire outage crisis

Two former traders have rate rigging convictions quashed at Supreme Court

Supercar maker McLaren puts up to 500 jobs at risk after merger with Forseven

Wetherspoons’ sales are booming – and it has one beer to thank

Flurry of trade deals offers relief for some Asian countries, while others wait

Wetherspoon hails ‘standout’ Guinness sales while breakfasts rebound

Footsie up to new all-time high after Donald Trump reveals 'massive' US-Japan trade deal

Tim Martin toasts 'clucking good' wine and chicken sales at resurgent Wetherspoon's

Wetherspoon hails ‘standout’ Guinness sales while breakfasts rebound

Billionaire LA Times owner announces he’s taking the newspaper public

In-N-Out heiress Lynsi Snyder defends decision to move family out of California amid expansion: ‘It’s tough here’

It's worth up to &#163;224: Why there's no such thing as a non-refundable plane ticket

'Mophie powerbank kept my devices fully charged on a remote holiday'

Shoppers swap Dyson and Shark vacuums for cheaper model with 'good suction'

‘Life saver’ £13 hack keeps wasps away from your outdoor dining area and BBQs

FTSE 100 Live 23 July: Index set for new record, Nikkei surges on trade deal

Asian markets gain, with Japan's Nikkei up more than 3%, lifted by deal on Trump's tariffs

Appeals court won't reinstate AP access to presidential events

Trump announces trade deal with Japan that lowers threatened tariff to 15%

Thousands gather to protest as Zelenskyy signs bill weakening anti-corruption agencies

US immigration agents arrest former Haitian presidential hopeful over alleged gang ties

OpenAI and government sign deal to use AI to boost justice and defence efficiency

Coca-Cola to launch cane sugar-made drink in US after Trump said 'it's just better'

'I spent £3 on Greggs Too Good To Go Bag and was floored by what was in it'

Ukraine suffered its first loss of a French fighter jet after equipment failure forced its pilot to eject

Here’s Every Known Link Between Trump And Epstein: ‘Little Black Book’, Plane Rides And Trump’s 1993 Wedding

'I paid £50 for Harrods lunch - and only got four items including my drink'

HMRC alert as 1 million taxpayers ‘haven’t claimed money they’re owed’

40p-a-day GP-backed supplement gives 'stressed' shoppers a 'full night's sleep'

This Yeti bag is the hottest tote of the summer &mdash; and Wall Street's paying attention

Trump announces trade deal with Japan that lowers threatened tariff to 15%

India Box Office: ‘Saiyyaara’ Ranks Among Global Top Scorers

Waldorf Astoria Reopens In New York With Three New Restaurants

Microsoft servers hacked by Chinese groups, firm says

Top global banker sounds warning to Reeves on tax and regulation

These are the top 5 questions Tesla investors have ahead of the company's Q2 earnings call

‘Fantastic Four: First Steps’ Box Office Projections Far Below ‘Superman’ Opening

Jamaal Charles On His Advice To Texas Longhorns As They Chase National Championship: ‘Take It One Game At A Time’

China’s $2.4 Billion Gift To Aussie Miners Andrew and Nicola Forrest

Starbucks’ Fall Menu Returns Aug. 26 With New Pecan Drinks—But Apple Crisp Is Missing

Trump Says U.S. Has Reached Trade Deal With Japan, Lowering Tariffs To 15%

Economics And The New Left

Washington Post TikTok Star Dave Jorgenson Is Going Solo

Here’s Why Hershey Is Raising Prices

Indiana Pacers Pascal Siakam Will Drive NASCAR Brickyard 400 Pace Car

Sandman Hopes To Keep It Simple In The Jim Dandy Stakes

Alden Global Capital Makes a Play for The Dallas Morning News

Supreme Court to rule on cases of traders jailed over rate-rigging

It's worth up to £224: Why there's no such thing as a non-refundable plane ticket

This Yeti bag is the hottest tote of the summer — and Wall Street's paying attention