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When Culture Elevates Customer Experience: The Power Of Fusion

When Culture Elevates Customer Experience: The Power Of Fusion

What happens when a positive internal culture meets customer experience? You have a “fusion” that explodes with opportunity.

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Business News

Martin Lewis urges people with savings to do one 'key' thing today to protect their money

Martin Lewis urges people with savings to do one 'key' thing today to protect their money

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Revived US export plan announced to boost Scottish trade

Revived US export plan announced to boost Scottish trade

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Online gambling firm Spreadex fined £2m for social responsibility failings

Online gambling firm Spreadex fined £2m for social responsibility failings

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Trade deal on UK car exports to US ‘a floor rather than a ceiling’

Trade deal on UK car exports to US ‘a floor rather than a ceiling’

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Scots £15,000 a year poorer due to flatlining wages, research finds

Scots £15,000 a year poorer due to flatlining wages, research finds

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Choice of EVs for UK car buyers reaches record high

Choice of EVs for UK car buyers reaches record high

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Premier Foods reveals rising profits amid stronger Mr Kipling sales

Premier Foods reveals rising profits amid stronger Mr Kipling sales

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Government stake in NatWest falls below 1%

Government stake in NatWest falls below 1%

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Cadbury confirms it has discontinued popular chocolate bar just two years after it first launched

Cadbury confirms it has discontinued popular chocolate bar just two years after it first launched

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Iconic Debenhams store is transformed into huge entertainment zone with 12-lane bowling alley, dancefloor & roller rink

Iconic Debenhams store is transformed into huge entertainment zone with 12-lane bowling alley, dancefloor & roller rink

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Lidl shoppers are buzzing as it brings back a nostalgic bakery treat we all loved at school and it’s just 59p

Lidl shoppers are buzzing as it brings back a nostalgic bakery treat we all loved at school and it’s just 59p

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Amazon slashing prices of thousands of items including household staples in huge sale – and it begins in days

Amazon slashing prices of thousands of items including household staples in huge sale – and it begins in days

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Thousands of households can apply for cost of living cash worth up to £200 NOW – see if you’re eligible

Thousands of households can apply for cost of living cash worth up to £200 NOW – see if you’re eligible

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18% quarterly jump in homeowner mortgage repossessions

18% quarterly jump in homeowner mortgage repossessions

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UK Pubs To Open Until 1am If England Reach Semi-Finals Of Women’s Euro

UK Pubs To Open Until 1am If England Reach Semi-Finals Of Women’s Euro

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How Concacaf’s Club World Cup Playoff Compares To EFL Playoff Final

How Concacaf’s Club World Cup Playoff Compares To EFL Playoff Final

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Alexis Ohanian, Serena Williams’ Husband, Invests In Chelsea Women

Alexis Ohanian, Serena Williams’ Husband, Invests In Chelsea Women

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Trump Claims India Has Offered A Deal To Charge No Tariffs On U.S. Goods

Trump Claims India Has Offered A Deal To Charge No Tariffs On U.S. Goods

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Lloyds Bank offers competitive 6.25% interest savings account

Lloyds Bank offers competitive 6.25% interest savings account

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HMRC tax bill alert with 'everyone' urged to act now

HMRC tax bill alert with 'everyone' urged to act now

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Government ‘confident’ it has supplies to keep British Steel blast furnaces lit

Government ‘confident’ it has supplies to keep British Steel blast furnaces lit

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ITV set for ad sales fall but does not expect hit from Trump film tariff threat

ITV set for ad sales fall but does not expect hit from Trump film tariff threat

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All the garden toys coming to Lidl including £49.99 giant bouncy castle with basketball hoop

All the garden toys coming to Lidl including £49.99 giant bouncy castle with basketball hoop

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Two Indian Films, One Show On Netflix Global Top 10 List

Two Indian Films, One Show On Netflix Global Top 10 List

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Major League Scouting Report: Boston Red Sox’ Kristian Campbell

Major League Scouting Report: Boston Red Sox’ Kristian Campbell

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UFC Vegas 106 Fight Card: Time, Date, Location, How To Watch & Stream

UFC Vegas 106 Fight Card: Time, Date, Location, How To Watch & Stream

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After Reaching AGI Some Insist There Won’t Be Anything Left For Humans To Teach AI About

After Reaching AGI Some Insist There Won’t Be Anything Left For Humans To Teach AI About

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Tesco hikes price of meal deal as expert warns 'shoppers will go elsewhere'

Tesco hikes price of meal deal as expert warns 'shoppers will go elsewhere'

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‘My honest review of Bella Hadid’s Orebella perfumes as they launch in the UK – are they worth £67?

‘My honest review of Bella Hadid’s Orebella perfumes as they launch in the UK – are they worth £67?

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Hotline between military and air traffic controllers in Washington hasn't worked for over 3 years

Hotline between military and air traffic controllers in Washington hasn't worked for over 3 years

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Divisions emerge among House Republicans over how much to cut taxes and Medicaid in Trump's bill

Divisions emerge among House Republicans over how much to cut taxes and Medicaid in Trump's bill

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Sesame Workshop receives Elevate Prize Catalyst Award as it charts a new path for 'Sesame Street'

Sesame Workshop receives Elevate Prize Catalyst Award as it charts a new path for 'Sesame Street'

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Tesla chair sold stock worth $230M while profits at Elon Musk's carmaker plunged

Tesla chair sold stock worth $230M while profits at Elon Musk's carmaker plunged

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Asian shares are mostly lower after a mixed session on Wall Street

Asian shares are mostly lower after a mixed session on Wall Street

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Rachel Reeves takes glory for shock GDP jump - who's she going to blame next month?

Rachel Reeves takes glory for shock GDP jump - who's she going to blame next month?

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Vast ‘headquarters-style’ base near Scottish airport brought to market

Vast ‘headquarters-style’ base near Scottish airport brought to market

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Glasgow business founded in 1920 in hiring mode as turnover surges

Glasgow business founded in 1920 in hiring mode as turnover surges

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Scott Wright: Can we finally start to envisage the 'transformation' of Glasgow?

Scott Wright: Can we finally start to envisage the 'transformation' of Glasgow?

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Walkout at Scottish Water set to resume in ongoing pay dispute

Walkout at Scottish Water set to resume in ongoing pay dispute

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Food-to-go group Greencore agrees £1.2bn takeover of rival Bakkavor

Food-to-go group Greencore agrees £1.2bn takeover of rival Bakkavor

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UK economy grows at fastest quarterly rate in a year in boost for Reeves

UK economy grows at fastest quarterly rate in a year in boost for Reeves

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Boost for UK economy as GDP rises 0.7% – what it means for YOUR money

Boost for UK economy as GDP rises 0.7% – what it means for YOUR money

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Three big Universal Credit changes coming this year – how do they affect you?

Three big Universal Credit changes coming this year – how do they affect you?

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Cheapest places to buy top-rated air fryers including popular Ninja one

Cheapest places to buy top-rated air fryers including popular Ninja one

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FC Barcelona Vs. Espanyol Line Up: A Chance To Win La Liga

FC Barcelona Vs. Espanyol Line Up: A Chance To Win La Liga

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DWP update about letter going out about 2026 state pension change

DWP update about letter going out about 2026 state pension change

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Britons go mad for bitcoin: Here's who is most likely to buy it and how much they hold

Britons go mad for bitcoin: Here's who is most likely to buy it and how much they hold

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Does my mum have a fortune in a lost bond from 1972? CRANE ON THE CASE

Does my mum have a fortune in a lost bond from 1972? CRANE ON THE CASE

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BUSINESS LIVE: GDP beats estimates at 0.7%; B&M names new CEO; United Utilities profits surge

BUSINESS LIVE: GDP beats estimates at 0.7%; B&M names new CEO; United Utilities profits surge

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The seller of our new home left old furniture and appliances behind: Can we make them get rid of it?

The seller of our new home left old furniture and appliances behind: Can we make them get rid of it?

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UK economy expected to have grown in first months of 2025

Evening Standard

UK economy expected to have grown in first months of 2025

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UK economy grows at fastest quarterly rate in a year in boost for Reeves

Evening Standard

UK economy grows at fastest quarterly rate in a year in boost for Reeves

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FTSE 100 Live 15 May: GDP figure beats hopes, oil price under pressure

Evening Standard

FTSE 100 Live 15 May: GDP figure beats hopes, oil price under pressure

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Walkout at Scottish Water set to resume in ongoing pay dispute

Evening Standard

Walkout at Scottish Water set to resume in ongoing pay dispute

about 5 hours ago

Economy shoots ahead at faster than expected 0.7% in first quarter

Evening Standard

Economy shoots ahead at faster than expected 0.7% in first quarter

about 5 hours ago

Nationwide issues update for all customers receiving £50 payments

Nationwide issues update for all customers receiving £50 payments

about 6 hours ago

Households can apply for cost of living cash worth £500 – check if you’re eligible

Households can apply for cost of living cash worth £500 – check if you’re eligible

about 6 hours ago

British Gas boss in shock admission over electricity prices

British Gas boss in shock admission over electricity prices

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Hilary Swank says she has a 'more fitting' term to describe her twins entering their terrible twos

Hilary Swank says she has a 'more fitting' term to describe her twins entering their terrible twos

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Tencent says it has enough high-end chips to train AI for 'generations' even if the US cuts it off

Tencent says it has enough high-end chips to train AI for 'generations' even if the US cuts it off

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