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Are AI Agents The Future Of Customer Service?

Are AI Agents The Future Of Customer Service?

Call centers aren’t dead yet, but AI agents are starting to challenge their role in how businesses handle customer support.

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Tech news

Tim Cook says Apple ‘must’ figure out AI and ‘will make the investment to do it’

Tim Cook says Apple ‘must’ figure out AI and ‘will make the investment to do it’

The #1 Quality That Can Help You Overcome Rejection, By A Psychologist

The #1 Quality That Can Help You Overcome Rejection, By A Psychologist

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‘Mafia: The Old Country’ Is Bringing Back Something Gamers Want

‘Mafia: The Old Country’ Is Bringing Back Something Gamers Want

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Can We Build AI Therapy Chatbots That Help Without Harming People?

Can We Build AI Therapy Chatbots That Help Without Harming People?

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The Naked Gun Spoofs ‘Genius Who’s Gonna Save The World With His Electric Cars’. Whoever That Is

The Naked Gun Spoofs ‘Genius Who’s Gonna Save The World With His Electric Cars’. Whoever That Is

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NYT ‘Strands’ Hints And Answers For August 2

NYT ‘Strands’ Hints And Answers For August 2

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Amazon eyes ads and upcharges for Alexa Plus

Amazon eyes ads and upcharges for Alexa Plus

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The Mental-Health Workers of Gaza

The Mental-Health Workers of Gaza

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Meta dishes out $250M to lure 24-year-old AI whiz kid: ‘We have reached the climax of ‘Revenge of the Nerds’

Meta dishes out $250M to lure 24-year-old AI whiz kid: ‘We have reached the climax of ‘Revenge of the Nerds’

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Engineering students build innovative 3D-printed drone that can switch between water and air

Engineering students build innovative 3D-printed drone that can switch between water and air

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Apple Loop: iPhone 17 Pro Upgrades, iPadOS Success, iPhone 17 Price Shock

Apple Loop: iPhone 17 Pro Upgrades, iPadOS Success, iPhone 17 Price Shock

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Android Circuit: Galaxy Z Fold 7 Reviews, Nothing Phone (3) Controversy, Epic’s Google Play Victory

Android Circuit: Galaxy Z Fold 7 Reviews, Nothing Phone (3) Controversy, Epic’s Google Play Victory

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‘Mortal Kombat: Legacy Kollection’ Gets Physical, Pre-Orders Live

‘Mortal Kombat: Legacy Kollection’ Gets Physical, Pre-Orders Live

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Lyme Disease Nearly Ended Justin Timberlake’s Tour: What You Need To Know

Lyme Disease Nearly Ended Justin Timberlake’s Tour: What You Need To Know

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Fujifilm is raising camera prices by up to $800

Fujifilm is raising camera prices by up to $800

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Tesla to pay more than $200 million in damages after being found partly liable for fatal Autopilot crash

Tesla to pay more than $200 million in damages after being found partly liable for fatal Autopilot crash

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Outdated office gadgets workers are glad to see the back of

Outdated office gadgets workers are glad to see the back of

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Researchers find some bird parents get 'divorced' after breeding

Researchers find some bird parents get 'divorced' after breeding

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Delta Air Lines tries to calm fury over ticket prices, telling lawmakers it won’t use AI

Delta Air Lines tries to calm fury over ticket prices, telling lawmakers it won’t use AI

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Elon Musk’s Tesla ordered to pay $329M in deadly Autopilot crash case: ‘This will open the floodgates’

Elon Musk’s Tesla ordered to pay $329M in deadly Autopilot crash case: ‘This will open the floodgates’

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Why Nintendo didn’t raise the price of the Switch 2 (yet)

Why Nintendo didn’t raise the price of the Switch 2 (yet)

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Bose’s QuietComfort Headphones are $130 off for back-to-school season

Bose’s QuietComfort Headphones are $130 off for back-to-school season

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The biggest fighting game tournament is a little smaller this year — but still exciting

The biggest fighting game tournament is a little smaller this year — but still exciting

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Couple welcomes a baby boy from a nearly 31-year-old frozen embryo

Couple welcomes a baby boy from a nearly 31-year-old frozen embryo

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Ark of the Covenant mystery blown wide open as 'biblical relic' is discovered

Ark of the Covenant mystery blown wide open as 'biblical relic' is discovered

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Tesla found partly liable for fatal Autopilot crash, must pay over US$200M

Tesla found partly liable for fatal Autopilot crash, must pay over US$200M

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Google backtracks on plans to deactivate shortened goo.gl links

Google backtracks on plans to deactivate shortened goo.gl links

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Josh Hutcherson Is Pretty Obsessed With Dogs And Hopes You’ll Adopt One

Josh Hutcherson Is Pretty Obsessed With Dogs And Hopes You’ll Adopt One

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What To Watch This Weekend: New Shows And Movies To Stream On Netflix, Hulu, Prime Video, Apple TV And More

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‘Twisted Metal’ Just Set A Rotten Tomatoes Audience Score Record

‘Twisted Metal’ Just Set A Rotten Tomatoes Audience Score Record

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Anthropic studied what gives an AI system its ‘personality’ — and what makes it ‘evil’

Anthropic studied what gives an AI system its ‘personality’ — and what makes it ‘evil’

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Exact date 'hostile alien probe' could strike Earth revealed as Harvard scientist issues chilling warning

Exact date 'hostile alien probe' could strike Earth revealed as Harvard scientist issues chilling warning

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Google has just two weeks to begin cracking open Android, it admits in emergency filing

Google has just two weeks to begin cracking open Android, it admits in emergency filing

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Verizon is upping its fees again

Verizon is upping its fees again

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NYT ‘Connections’ Hints And Answers For August 2

NYT ‘Connections’ Hints And Answers For August 2

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Is Tesla Falling Behind On Its Robots?

Is Tesla Falling Behind On Its Robots?

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Apple iPhone 17 Air: Latest Leak Promises Welcome Design Upgrade

Apple iPhone 17 Air: Latest Leak Promises Welcome Design Upgrade

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Destiny 2’s Power Leveling And Loot System Is The Worst It’s Ever Been

Destiny 2’s Power Leveling And Loot System Is The Worst It’s Ever Been

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‘Starfield’ And A New Expansion Heading To PS5 In 2026, Says Report

‘Starfield’ And A New Expansion Heading To PS5 In 2026, Says Report

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Why The Russian Earthquake Caused A Weaker Tsunami Plus 4 Other Facts

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Nintendo Is Raising Switch Prices, Says Switch 2 May Be Next

Nintendo Is Raising Switch Prices, Says Switch 2 May Be Next

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Senate Committee Endorses NIH Budget Increase, Snubs Trump’s 40% Cut

Senate Committee Endorses NIH Budget Increase, Snubs Trump’s 40% Cut

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Reddit pauses its paywall plans

Reddit pauses its paywall plans

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Itch.io has begun restoring NSFW content, but only if it’s free

Itch.io has begun restoring NSFW content, but only if it’s free

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Shoppers can snap up brand new Samsung Galaxy Watch7 for only 30p a day in Sky deal

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Trump ally calls for big tech 'united front' to fight UK and EU online safety laws

Trump ally calls for big tech 'united front' to fight UK and EU online safety laws

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Megaquake 'felt' in New York

Megaquake 'felt' in New York

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You're washing your socks WRONG: Microbiologist reveals how to clean yours properly - and why you should always IRON them

You're washing your socks WRONG: Microbiologist reveals how to clean yours properly - and why you should always IRON them

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Astronauts launch to the space station after sidelined by Boeing's troubled Starliner

Astronauts launch to the space station after sidelined by Boeing's troubled Starliner

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Russian and US space chiefs meet to discuss continued cooperation

Russian and US space chiefs meet to discuss continued cooperation

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The mystery of the first potatoes has finally been solved – and a tomato was involved

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SpaceX launches international crew to space station on 6-month NASA mission

SpaceX launches international crew to space station on 6-month NASA mission

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Bonus Daily Cartoon: MATATIOTEFA

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The Prototype: There’s Plenty Of Water On Mars For Future Colonists

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Information-Stealing Machine Behind Theft Of 1.8 Billion Credentials

Information-Stealing Machine Behind Theft Of 1.8 Billion Credentials

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2 Ways To Support An ‘Anxiously Attached’ Partner, By A Psychologist

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Happy Relationships Have These 4 Ingredients — By A Psychologist

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‘The Quick And The Dead’ To Get Special 30th Anniversary 4K Blu-Ray Release

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Avoid These TikTok Cleaning Hacks If You Value Your Health

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‘Quordle’ Hints And Answers For Saturday, August 2

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