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Taco Bell’s AI drive-thru plan gets caught up on trolls and glitches

Taco Bell’s AI drive-thru plan gets caught up on trolls and glitches
Taco Bell’s plan to outfit hundreds of drive-thrus with an AI voice assistant isn’t going exactly as the chain expected. Dane Mathews, Taco Bell’s chief digital and technology officer, admitted to The Wall Street Journal that the company is re-evaluating where to deploy the tech as customers air their frustrations on social media, and others […]

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