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Travelodge guest suffers sleepless night as hotel says it is ‘overbooked’

Customers told there is no room and sent miles away late at night, or forced to spend the small hours on the streetIt seems Travelodge sometimes overbooks rooms – a policy that causes extra cost and distress and is potentially dangerous for vulnerable guests.I am 77 and had prepaid for a room in Oxford. The hotel manager called me at 10pm to ask if I still needed it. I confirmed I was arriving within the hour. Continue reading...

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